| Oracle Enterprise Service Management |
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Our DBA consulting services are the most flexible set of `Advanced Customer Services’ offerings. With DBA consulting Services,you can get the depth and breadth of services on an as-needed to address your technology strategy and business objectives |
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| Our Services include the following |
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Installation: Ensure your Oracle environment is installed correctly by our expert consultants. Installation covers configuration, performance, resilience, security and backup/recovery on various OS platform. (Thinkserv) has expertise on install 9i/10g database, Oracle enterprise manager, Oracle 10g application server, Oracle e-business suit, Oracle Collaboration suit and more. |
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Middle-tier: Oracle Application Server 10g is an integrated platform for developing and deploying all your business applications, portals and Web sites, and the first middleware platform designed for grid computing. We provide installation & configuration service for J2EE and grid computing, enterprise portal, Web caching, business intelligence, business integration, wireless capabilities, web services etc. |
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Configuration: Installing Oracle out of the box is simpler with each release of Oracle, but ensuring optimal performance and resilience requires expertise. |
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Upgrade: To keep pace with changing market dynamics, you need to make sure that your Oracle application is capable of supporting your business objectives. Significant preparation, testing time is required for any upgrade project, so it’s easy to see why businesses are often apprehensive to commit resource. There are system-critical reasons to upgrade versions before the Premier Support period ends. Once Premier Support has ended, ‘extended support’ begins. This critically, doesn’t include fixes for any newly discovered bugs or certification for 3rd party applications. |
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(Thinkserv) can manage and implement any upgrade project (Database to 10g R2, e-business suit to release 11.5.10 or R12 and Oracle application server to Release 2 etc.), taking away the time required, resource and risk for your business. Our proven upgrade methodologies ensure that your systems are in safe hands and that the whole process is carried out with the minimum disruption to system productivity. |
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Migration: Database and application migrations these are best handled by experts on the platform being "migrated to." Whether companies are dealing with inherited systems (through mergers or acquisitions), old legacy systems or a consolidation of multiple platforms, they often do not have the skilled resources available to properly architect a new environment. (Thinkserv) brings those skills to the table, not only with Oracle Database & application expertise, but also with a working knowledge of many of the most common source database and file systems. |
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High Availability: High availability and scalability Oracle9i or 10g release 2 Real Application Clusters (RAC) are cost-effective technologies designed to ensure maximum uptime for a company's mission-critical systems, while also ensuring they can easily scale to handle increased future workload. Similarly, Oracle 10g Application Server components like Webcache, SSO, J2EE, and OiD etc. are also designed to ensure high availability. When correctly architected and implemented, this technology is solid and reliable (Thinkserv) expert have the experience necessary to ensure success. We recommend, implement and support these options. |
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Backup and Recovery: When people think about Data Recovery, they think largely about backups and the actual act of both backing up the database and associated files and the process of restoring those files to the server. Without a solid plan in place that reviews the best approaches for setting up a plan, testing the plan and executing on that plan, you can quickly get into trouble. Planning for data recovery is more than just making sure your system is backed up. There are many different components to a competent backup and recovery plan. In addition, there are many types of recovery plans available. Each of these different approaches may suit what you need for different types of issues that arise. You need to understand and plan for the differences between a full system restore and a point-in-time recovery. At the most precise level, you may even need to recover a specific transaction or data element. |
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Business Continuty: Business continuity is more than a disaster recovery plan that gets you back in business after fire, earthquake, hurricane, or other natural disasters. Business continuity keeps you open for business during system outages, data center moves, system upgrades, and batch window processing. It is continuous operations, with higher performance, scalable protection and multi level data redundancy. |
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| Oracle Monitoring |
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| Methodology |
As your Oracle-based system becomes increasingly critical to your business,
managing your system effectively also becomes critical. A poorly tuned & maintained database can result in both a loss of revenue and also hardware purchases that are not necessary. Organizations will often hire an additional DBA to act as support for their additional databases. If you think that your company is alone in facing problems in recruiting, training, and retaining key staff, then think again. Whether you are a multi-national enterprise or a small, local company Abitus(ThinkServ) DBA can deliver online Remote DBA services to your organization and provide assistance with a wide range of tasks. |
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(Thinkserv) DBA offers Oracle certified and experienced DBAs that enables your company to gain flexibility, timeliness, and continuity in the management of your Oracle environment. You have a ready source of Oracle expertise and are relieved of the responsibility for finding, training, and retaining staff members who are experts on Oracle technology and your environment. Our support allows your organization to feel confident in the Oracle technology you have today, and to properly plan for your future technological needs. |
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| Monitoring Services: |
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(Thinkserv) remote monitoring process is two-fold . Some of the key parameters that affect performance are monitored through automated scripts while the remaining parameters are monitored manually. The automated monitoring scripts alert the administrator, when a threshold limit is reached or a keyword is encountered in the logs. Some parameters need personal eyeball attention, which is provided by logging into the system on a periodic basis. The exact configuration of what is monitored how and when is established with a database monitoring plan in consultation with the customer. Due to this continuous database monitoring, any performance degradation issue is promptly identified and an effort is made to get to the root cause and recommend feasible solutions to ensure optimal performance and availability. We can also have our administrators perform analysis of queries / procedures. Based on their understanding, they could also recommend possible approaches to optimize and lower the cost of running the queries. |
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| Standard Monitoring Includes |
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Table below include the comprehensive Details provided in our Monitoring Service |
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Oracle Database performance tuning |
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Monitor Trace and Dump file Alert |
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Alert log |
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Hot File Reads Alert |
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Hot File Writes Alert |
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Data Buffer |
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Disk Sorts |
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Redo Log Space |
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Chained Row |
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Shared Pool Contention |
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Background Wait |
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System Waits |
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Library Cache Misses |
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Database Writer Contention |
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Monitor Oracle system availability |
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Monitor Oracle backups |
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Monitor Table and Index extents |
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Monitor table space utilization |
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Monitor disk utilization |
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Monitor Listeners |
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Monitor Servers |
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Concurrent Manager Monitoring |
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Http Services Monitoring |
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Beacon Monitoring |
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And more ….. |
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The Benefits of Thinkserv DBA Packages |
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Lower Cost over traditional employee based DBAs |
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Customizable support to fit you needs |
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Expert Oracle Support |
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High Availability |
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Continuity of support |
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No loss of company knowledge |
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Peace of Mind |
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